Archive for April, 2011

Content Curation from Source to Influence in Five Steps

Wednesday, April 27th, 2011

I’ve been doing “Content Curation” for years. Ever since the internet and email have been widely available tools, I’ve been sharing bits and pieces of information I found interesting, thought-provoking, or just plain entertaining; and I shared with colleagues, friends, clients and prospects. Over time, I learned that it’s a great way to keep top of mind with clients and prospects without being ‘salesy’. I deliver timely, relevant and useful information to them in easy to consume bites. The timing is serendipitous – it depends on when I happen to run across something meaningful. It might be a single day between curated missives, it might be a month.

Curating Content 227x300 Content Curation from Source to Influence in Five Steps

My forwarded curations are also highly personalized. I rarely blast an item to a long list of people. The vast majority of the time I send a tidbit to a single individual, or a small handful of people. The information is highly relevant, meaningful, and hopefully valuable to these people. I’ve trained them to look forward to these tidbits so my ‘open and read rate’ is very high.

That’s on the personal level. Curated content can also be an important input into more formal marketing communications/content marketing campaigns designed to inform and gently persuade regarding products, services and solutions.

So how’s it done? Something like this:

Step 1: Identify Your Topics of Interest

  • What topics make sense for your company and product set?
  • What peripheral topics might be of interest to your sphere of influence? What industries are they in? What types of technology do they manufacture, purchase or use in their businesses? Are there political or regulatory issues that affect them?
  • Is there a specific niche in which you’d like to position yourself as a thought leader?

Step 2: Select Your Search and Aggregation Tools

There are many tools available online. I prefer to use a limited number of these, paying particular attention to the search terms I develop. The more ‘advanced’, selective and sophisticated your search terms, the fewer results you’ll get, but those results will be more valuable and relevant.

Google, the king of all things search, has many free resources that can help you to become an ‘advanced’ searcher. Spend two or three hours to learn this skill. It’ll save you hundreds of hours over the next decade.

Tools to use to find relevant information, aggregate it, organize it and deliver it to your constituents:

  • Addictomatic.com
  • Digg.com
  • DuckDuckGo.com
  • Google.com/Alerts
  • Google.com/Reader (set up via RSS feeds)
  • HootSuite.com
  • IceRocket.com
  • LinkedIn.com (group discussions)
  • Paper.li
  • Scoop.it
  • SocialMention.com
  • StumbleUpon.com
  • Technorati.com
  • TweetDeck
  • Twitter.com

There are many others. The point is to select the subset that you like, and then set them up correctly. They’re just tools. You want them to help you find the nuggets of gold hidden in the vast mountains of available information.

Step 3: Gather

Once your tools are set up, the information will be delivered to you daily. It’s up to you to skim and scan, trash and save, read and contextualize.

Step 4: Organize

You can get as detailed as you want about this. I think it’s a matter of personal style, plus the amount of data you’re dealing with. Obviously, the larger the amount of information, the more you’re going to need to categorize it, perhaps creating sub-categories and metadata to enable efficient searches. My personal style is not terribly organized, and I find this is helpful (in this context). My brain tends to sift information and make connections that wouldn’t normally occur in an organized taxonomy.

I do organize my curated content by target audience, though.

Step 5: Share

There’s no point in doing all the above (at least from a marketing perspective) unless you deliver the appropriate (and relevant) information to your various constituents (individuals, small groups, distribution lists). Remember – what’s useful and relevant to one person is irrelevant and useless to the next.

You might deliver to individuals in an informal, unscheduled way via email. For groups of people (aggregated by shared interests) you might use newsletters, social media (including blogs), podcasts, etc. and disseminate on a pre-determined schedule (once a day, week or month). What’s important here is to assess the content, and assess the audience; then select the appropriate vehicle and frequency.

Attribution

There’s an old adage – “If you take from one information source, you’re plagiarizing. If you take from twenty information sources, you’re researching.” There’s a spectrum of content curation ranging from direct quotes all the way to completely re-thought, re-contextualized, re-written material. All are equally valid… as you approach and reach the direct quote end of the spectrum, you should attribute the source including author and publication.

Did I miss anything? Are there any helpful tactics or tools that you can’t live without in your content curation endeavors?

 

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  • services sprite Content Curation from Source to Influence in Five Steps
  • services sprite Content Curation from Source to Influence in Five Steps
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  • services sprite Content Curation from Source to Influence in Five Steps
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Content Curation – the Savior of SMB Marketers

Tuesday, April 5th, 2011

We know content/social media marketing is highly effective, yet for SMBs it often doesn’t deliver the results that it should. Why not?

Consistent, Quality Production

Everybody who works in SMB B2B marketing is well aware of this. The agencies, the clients, the consultants,Quality Control 300x225 Content Curation – the Savior of SMB Marketers the gurus… everybody knows it. Smaller businesses just don’t have the resources available to create relevant and useful content on an ongoing basis. They start out with good intentions. They write a few blog posts, get increased traffic and some comments; but the real business payback doesn’t occur until after months of consistently publishing compelling content. Content that people consume because they want to… because there’s value in it.

It takes time, skill and energy to produce all that content. What if you don’t have the time, skill or energy?

Content Curation

I define content curation as the process of assembling, summarizing and adding commentary to information from multiple sources in a context that is relevant to a particular audience. I think this discipline is essential to content/social media marketing.

Today, we are drowning in information. Most of it is poor quality and of little value (i.e. not worth the time spent to consume it). There is tremendous value in sifting through the mountains of content to find those rare golden nuggets that are high quality, relevant, useful and (hopefully) entertaining. With the ever increasing volume of information we’re faced with, businesses can bring real value to their prospects and clients by serving as a filter.

Marketers can build trust by providing focused curation in areas that matter to their prospects and clients. Quality original content has always had value, but curation is coming to have nearly equal value. The key is to stake out unique topic areas. For SMB B2Bs, those are the areas that are of professional interest to the buyers of your products and services.

The information you curate should help your target audience make better buying decisions; and it should increase the benefits of using your products and services. It might include economic or regulatory news that affects their industry, and other adjacent but relevant topics. Your aim is to become the most trusted source in those areas. You don’t need a lot of time or money to do this. You just need to have a deep understanding of your chosen niche.

In this post I told you the ‘what’ and ‘why’ of content curation for SMB B2Bs. In our next post, I’ll discuss how to do all the above effectively and efficiently.

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  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers
  • services sprite Content Curation – the Savior of SMB Marketers