Comments on: MSPs Building Trust http://www.acsellerant.com/2010/03/msps-building-trust/ Context. Content. Conversations. Tue, 31 Jan 2012 10:36:39 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: Bob Leonard http://www.acsellerant.com/2010/03/msps-building-trust/comment-page-1/#comment-38 Bob Leonard Wed, 31 Mar 2010 15:10:06 +0000 http://www.acsellerant.com/?p=543#comment-38 Absolutely. Always do what you say you're going to do. And always make things right... even if it turns a profitable deal into an unprofitable one. The good will and positive word of mouth will more than compensate for the loss. Absolutely. Always do what you say you’re going to do. And always make things right… even if it turns a profitable deal into an unprofitable one. The good will and positive word of mouth will more than compensate for the loss.

]]> By: Lee Kirkby http://www.acsellerant.com/2010/03/msps-building-trust/comment-page-1/#comment-37 Lee Kirkby Wed, 31 Mar 2010 14:36:46 +0000 http://www.acsellerant.com/?p=543#comment-37 I like the premise of the article. It seems to me the hardest part of building trust is ensuring that actions match the words being used. It is easy to say you will do something. Much harder to follow through and deliver on it, especially if it will cost you some dollars or extra effort to do it. I like the premise of the article. It seems to me the hardest part of building trust is ensuring that actions match the words being used. It is easy to say you will do something. Much harder to follow through and deliver on it, especially if it will cost you some dollars or extra effort to do it.

]]> By: Bob Leonard http://www.acsellerant.com/2010/03/msps-building-trust/comment-page-1/#comment-36 Bob Leonard Wed, 31 Mar 2010 13:15:15 +0000 http://www.acsellerant.com/?p=543#comment-36 Joan, I believe that's true. We are a global village, and we must learn to develop trust via our digital relationships. The upside is we can do business with people all over the world without ever leaving our offices. And we can do business from wherever we choose to be. Thanks for the comment. Bob Joan,

I believe that’s true. We are a global village, and we must learn to develop trust via our digital relationships. The upside is we can do business with people all over the world without ever leaving our offices. And we can do business from wherever we choose to be.

Thanks for the comment.

Bob

]]> By: Joan Damico http://www.acsellerant.com/2010/03/msps-building-trust/comment-page-1/#comment-35 Joan Damico Wed, 31 Mar 2010 12:51:42 +0000 http://www.acsellerant.com/?p=543#comment-35 Good post, Bob. Thanks for bringing my attention to Covey's new book. These same lessons apply in B2B social media too. It's been said that trust is the currency of the 21st century. See ya' online, Bob! Good post, Bob. Thanks for bringing my attention to Covey’s new book. These same lessons apply in B2B social media too. It’s been said that trust is the currency of the 21st century. See ya’ online, Bob!

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